Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
historic design
friendly staff
no outside view
pricey dining
8.6/10
Great
Rooms
8.8
Location
9.9
Service
8.9
Dining
7.5
Guest reviews
8.6/10
based on 25 reviews
9.2
9.2/10 based on 7168 reviews
Albert
United Kingdom,
May
2024
9.0/10
I absolutely loved my stay at this hotel! The location is fantastic, right in the heart of Bruges, making it super convenient for exploring the city. The rooms were beautifully furnished, and the complimentary toiletries added a nice touch. The service was top-notch, with excellent room service and housekeeping. The dining experience was delightful, with fresh and healthy dishes. Overall, a wonderful place to stay in Bruges.
Rooms
9.0
The rooms were beautifully furnished and in great condition, with lovely complimentary toiletries.
Service
9.0
The service was exceptional, with excellent room service, housekeeping, and a lovely welcome drink.
Location
10.0
The hotel is right in the center of Bruges, within easy walking distance of all the central attractions. It couldn't be more convenient for a tourist like me!
Dining
8.0
The dining experience was excellent, with some nice local touches in the dishes served.
Facilities
9.0
The hotel facilities were fantastic, offering everything I needed for a comfortable stay.
Charles
United Kingdom,
April
2024
9.0/10
The hotel is perfectly located in downtown Bruges, close to all the main attractions. The rooms are spacious with a huge, very comfortable bed and both bath and shower facilities. The service is top-notch with great amenities like room service and a welcome drink. The dining experience offers some nice local touches but lacks outdoor views. Overall, a great value for the money in a beautiful ancient palace setting.
Rooms
9.0
The rooms on the top level were spacious with a huge and very comfortable bed, providing both bath and shower facilities.
Service
9.0
The service was excellent, offering room service, dry cleaning, housekeeping, and a welcome drink.
Location
10.0
The hotel is centrally located in downtown Bruges, within walking distance to all attractions, making it convenient to explore the city easily.
Dining
8.0
The dining experience includes some nice local touches, but the basement setting lacks an outdoor view.
Facilities
9.0
The facilities are top-notch, offering a range of services that enhance the guest experience in this beautiful ancient palace.
David
United Kingdom,
April
2024
8.2/10
The hotel is nestled in a beautiful ancient palace, very close to all the main attractions in a prime area of Brugge. The rooms are cozy and welcoming, perfect for families with the mezzanine level for children and singles. However, the dining venue could enhance the experience with more variety.
Rooms
8.0
The rooms are cozy and welcoming, with options for families and singles.
Service
9.0
The service is impeccable, offering a range of amenities.
Location
9.0
The hotel is situated in a prime area of Brugge, very close to all the main attractions.
Dining
7.0
The dining venue could enhance the experience with more variety.
Facilities
8.0
The hotel offers a variety of amenities to ensure a comfortable stay.
William
United Kingdom,
April
2024
9.0/10
I had a wonderful stay at this hotel, with rooms located on the top level featuring tall walls and all the necessary facilities in great quality. The room even had a working fireplace and came with decent toiletries. The service was exceptional, offering room service, dry cleaning, housekeeping, laundry, and a refreshing welcome drink. The location was unbeatable, right in the center of Bruges downtown, within walking distance of all major attractions. The facilities were top-notch, ensuring a comfortable and memorable stay.
Rooms
9.0
The rooms on the top level with tall walls were fantastic, equipped with all necessary facilities and a working fireplace. The decent toiletries added a touch of luxury.
Service
9.0
The service exceeded my expectations, offering a range of amenities including room service, dry cleaning, housekeeping, laundry, and a delightful welcome drink.
Location
10.0
The hotel's location in Bruges downtown was perfect, being right in the center and close to all major attractions. I couldn't have asked for a better spot.
Dining
8.0
Facilities
9.0
The facilities provided at the hotel were excellent, ensuring a comfortable and convenient stay with everything one could need.
Reginald
United Kingdom,
March
2024
8.2/10
The hotel is nestled right in the center of Bruges, with lovely bedrooms and easy access to downtown. The rooms feature decent toiletries and a bright ambiance with four large windows and a big 'dormer' skylight. While the dining experience may not offer much of a view, it includes nice local touches. A top choice for a nice stay in the heart of Bruges!
Rooms
9.0
The rooms are cozy and well-equipped with decent toiletries, and the four large windows along with the skylight create a lovely atmosphere.
Service
8.0
The staff is attentive, offering room service, dry cleaning, and housekeeping promptly to ensure a comfortable stay.
Location
10.0
The hotel is ideally located right in the center of Bruges, very close to all the main attractions and everything you'd want to see.
Dining
7.0
While the dining experience lacks an outside view, the included canapés with nice local touches add a touch of culinary delight.
Facilities
7.0
The hotel provides essential facilities to enhance your stay, ensuring a convenient and pleasant experience.
Iain
United Kingdom,
March
2024
8.8/10
I had a delightful stay at this hotel. The rooms were beautifully designed with a working fireplace, and the mezzanine level in the rafters added a charming touch. The service was exceptional, offering room service and a warm welcome drink. The location was perfect, being so close to everything Bruges has to offer. While the dining area had some nice local touches, the lack of an outside view was a downside. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The rooms were beautifully designed with a working fireplace and a charming mezzanine in the rafters.
Service
9.0
The service was exceptional, offering room service and a warm welcome drink.
Location
10.0
The hotel is perfectly located, so close to everything Bruges has to offer.
Dining
7.0
The dining area had some nice local touches, but the lack of an outside view was a downside.
Facilities
9.0
The facilities were top-notch, enhancing my overall experience.
historic design
no outside view
Bob
United States,
March
2024
8.6/10
I had a pleasant stay at the hotel with great views from my window and a tasty breakfast for excellent value. The room, although cozy with a mezzanine in the rafters, lacked good mirrors to dress properly. The service was top-notch, offering room service, dry cleaning, housekeeping, laundry, and a welcoming drink. The location was superb, being within walking distance of all major attractions in Bruges downtown. However, the dining area was a bit disappointing as it was served in the basement without an outside view.
Rooms
8.0
The room was cozy with a mezzanine in the rafters, but the lack of good mirrors made dressing a bit challenging.
Service
9.0
The service was excellent, with attentive staff offering room service, dry cleaning, housekeeping, laundry, and a welcoming drink.
Location
10.0
The hotel's location was ideal, within walking distance of all major attractions in lively Bruges downtown.
Dining
7.0
The dining area, while serving a tasty breakfast, was situated in the basement without any outside view.
Facilities
9.0
The hotel had a range of facilities to ensure a comfortable stay for guests.
Arthur
United Kingdom,
March
2024
8.6/10
The hotel is superbly located in the heart of Bruges, within walking distance of all major attractions. The rooms feature charming fireplaces, unique attic balconies overlooking the main area, and beautiful art on the walls. While the mirrors for dressing might be lacking, the ambiance is delightful. The service is top-notch, offering a range of amenities from room service to dry cleaning. The dining experience, though served in the basement, includes lovely local touches. Overall, a wonderful stay with a few minor drawbacks.
Rooms
8.0
The rooms are cozy, with the fireplaces lit creating a charming atmosphere. The attic balcony as a second bedroom is a unique touch, and the art on the walls adds character.
Service
9.0
The service here is exceptional, with attentive staff and a range of services available from room service to housekeeping.
Location
10.0
The hotel's location in the city centre of Bruges is ideal, within walking distance of all the main attractions. It's easy to get to the heart of everything from here.
Dining
7.0
The dining experience offers some nice local touches, although being in the basement may lack an outside view. It's unfortunate that not all meals are included in the prices.
Facilities
9.0
The hotel boasts excellent facilities, from convenient laundry services to a cozy dining area.
Great location
Limited dining options
Sarah
United Kingdom,
February
2024
8.6/10
The hotel is in the center of historic Brugge, offering a prime location. The rooms are spacious and comfortable, with a well-stocked minibar. The service is excellent, with room service and laundry available. However, the dining experience could be improved with more natural products offered. The facilities are modern and convenient, but the price may be a bit high for some.
Rooms
9.0
The rooms are spacious and comfortable with a well-stocked minibar.
Service
9.0
The service is excellent, with room service and laundry available.
Location
10.0
The hotel is in the center of historic Brugge, offering a prime location.
Dining
7.0
The dining experience could be improved with more natural products offered.
Facilities
8.0
The facilities are modern and convenient.
Deborah
United Kingdom,
December
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious and had four large windows, and the skylight with an attic balcony was such a unique touch. The facilities provided everything I needed in great quality. The location was perfect, right in the heart of Bruges. The dining had some nice local touches but lacked an outside view. The service was outstanding, with excellent room service, dry cleaning, housekeeping, and even a welcome drink.
Rooms
9.0
The rooms were fantastic with a cozy attic balcony and all necessary facilities.
Service
9.0
The service was exceptional, with great attention to detail and a welcoming atmosphere.
Location
10.0
The hotel's location couldn't have been better, right in the heart of Bruges and close to all the main sights.
Dining
8.0
The dining experience was enjoyable with nice local touches but lacked an outside view.
Facilities
9.0
The hotel provided all the necessary facilities for a comfortable stay.
central location
no outside view
Brian
United Kingdom,
November
2023
8.4/10
The hotel is centrally located in a beautiful city, with spacious modern rooms featuring loft beds for kids. The dining includes some nice local touches, but the view is limited to the basement. The service is excellent with various amenities available, making it a comfortable and family-friendly stay.
Rooms
8.0
The rooms are spacious and modern, with loft beds for the kids.
Service
9.0
The service is excellent, with room service, dry cleaning, and housekeeping available.
Location
10.0
The hotel is right in the center of everything, within easy walking distance of all the central attractions.
Dining
7.0
The dining includes some nice local touches, but the view is limited to the basement.
Facilities
8.0
The hotel offers various amenities making it a family-friendly stay.
family-friendly
limited view
Ryan
United Kingdom,
November
2023
9.2/10
I absolutely loved my stay at this hotel. The rooms were beautifully designed with the fireplaces lit, nice furniture in great condition, four large windows, and a big "dormer" skylight, and the king bed was so comfy. The location was perfect, right in the centre with all major attractions within walking distance. The service was exceptional with great amenities, though the dining area lacked an outside view. Overall, a great value for the money.
Rooms
10.0
The rooms were stunning with the fireplaces lit, nice furniture, and a cozy king bed.
Service
9.0
The service was top-notch, offering everything I needed from room service to welcome drink.
Location
10.0
The hotel's location was unbeatable, right in the heart of Bruges with all major attractions a short walk away.
Dining
8.0
The dining experience was pleasant, with some nice local touches in the menu, though a view would have been a nice addition.
Facilities
9.0
The facilities were impressive, offering everything to ensure a comfortable stay.
Thomas
United States,
November
2023
9.2/10
Staying at this hotel was like a dream come true. The rooms were absolutely stunning, with an attic balcony overlooking the main area that served as a second bedroom. The view from up there was breathtaking, and the mezzanine level was a lovely touch for children to enjoy. The top-level location added an extra charm to the experience. I felt like I was in a cozy fairytale getaway.
Rooms
10.0
The rooms were truly magical with the attic balcony and great view. The mezzanine level for children was a thoughtful addition.
Service
9.0
The service was exceptional. From room service to housekeeping, everything was top-notch. Plus, the welcome drink made me feel like a VIP.
Location
10.0
The hotel’s location was perfect, right in the very center of Brugge. Everything was within easy walking distance, and arranging a taxi back to the train station was a breeze.
Dining
8.0
Dining at the hotel was a delight. The fresh organic products used in the meals added a special touch to the overall experience.
Facilities
9.0
The facilities at the hotel were top-notch, providing everything I needed for a comfortable stay.
Charming ambiance
Limited dining view
Anthony
United States,
October
2023
8.2/10
The hotel is located in a beautiful ancient palace in Bruges downtown, very close to the center and within easy walking distance of all the central attractions. The rooms are spacious with a fab bathroom equipped with all necessary facilities in good quality and feature a very comfortable bed. The dining experience offers some nice local touches but is served in the basement with no outside view. Overall, a great value for money stay with friendly staff and a mix of positive and negative aspects.
Rooms
8.0
The rooms are spacious with a fab bathroom equipped with all necessary facilities in good quality and feature a very comfortable bed.
Service
9.0
The staff provides excellent service, including room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Location
9.0
The hotel is located in a beautiful ancient palace in Bruges downtown, very close to the center and within easy walking distance of all the central attractions.
Dining
7.0
The dining experience offers some nice local touches but is served in the basement with no outside view.
Facilities
8.0
The hotel provides a range of facilities including a restaurant, ensuring a comfortable stay.
Stephen
United States,
October
2023
8.4/10
I was delighted with my stay at this hotel. The rooms were charming with an attic balcony overlooking the main area and four large windows providing ample natural light. The historic design added a unique touch to the room. The bathtub, in addition to the shower, was a luxurious feature. However, the price might be a bit steep for some visitors.
Rooms
9.0
The rooms were beautifully designed, with a stunning attic balcony and a mix of old-world charm and modern amenities.
Service
8.0
The service was exceptional, with room service, thorough housekeeping, and a delightful welcome drink upon arrival. However, the value for money was slightly on the higher side.
Location
10.0
The hotel is perfectly situated in the center of historic Bruges, making it convenient to explore everything the city has to offer. The beautiful ancient palace adds to the overall charm of the location.
Dining
8.0
The dining experience was lovely, with nice local touches and tasty cuisine. However, being served in the basement without an outside view might not suit everyone's preference.
Facilities
7.0
The hotel offers all the necessary facilities for a comfortable stay, ensuring guests have a pleasant experience. However, the lack of certain modern amenities could be a drawback for some travelers.